Do you know why, when it comes time to choose
someone to promote, or to lead the plum, career-boosting projects, or take over
those highly visible responsibilities, your superiors pick the same people over
and over? You provide your customers with excellent service. You come to work
early. You stay late. But, still, you seem to be passed over every time.
You call your boss all kinds of dirty names behind her back.
Yet ironically, the fault is yours.
Don’t agree? Let’s look at a simple psychological factor that
you’ve been missing in your career strategy, and how to fix it right away.
How To Make Pecan Leaf Tea
We recently purchased a home with a swimming pool shaded by a couple of gorgeous
pecan trees. The pool was in beautiful shape when we bought the home. But by the
time we moved in, the pool was… um… disgusting. We were beginning to wonder if
something had crawled in there and drowned, but the pool was so murky we
couldn’t see more than ¼ inch below the surface.
And dumping chemicals into it didn’t help (did you know
chlorine powder bleaches out your clothes and hurts like hell when you breathe
it in?). What I didn’t know (because I couldn’t see them) was that lurking on
the bottom of the pool were mountains and mountains of pecan leaves, steeping in
the water just like tea. Realizing this damned pool was going to be a lot of
work, we got bids from about a dozen different pool companies.
Incredibly, even though our pool was beginning to smell, we
couldn’t decide which pool company to use. Like deer caught in the headlights,
we were frozen with indecision.
But one simple factor would have made it easy for us to
decide, yet it eluded us completely.
It Wasn’t Price
We had the estimates piled up on the kitchen counter.
One quote was as high as $500 a month for pool service, while another one was as
low as $100. You’d think we would have simply chosen the cheapest quote. But we
didn’t.
In fact, this cheaper quote just made us even more confused.
We never could understand such a dramatic price difference for what was
essentially the same job.
Why We Couldn't Decide
We were missing the Whole Story. Every single one of the pool companies provided
us with numbers, but not one of them gave us a single reason to choose them. Any
reason would have been better than none. And 10 reasons would have clinched the
deal, even at a higher price.
This is one of the main reasons why careers falter. We fail to
educate our superiors about the unique advantages of working with us.
Impossible Puzzles Have
Missing Pieces
Our brains are very uncomfortable unless they know why. And if we aren’t given
that information, we make something up that seems logical. The pool companies
should have educated me on the quality of the chemicals they use, their
comprehensive insurance policies, or even the guaranteed ugliness of the pool
boys they would send out when my wife was home by herself. We were looking for
anything to help us decide. But they left it up to us to try and figure out.
So Now Let’s Take A Look At
Your Career
Suppose you work for me. If I recommend you for an
open position in our company, I risk my reputation. If I give you more
responsibilities, I risk my sanity. If I put you in charge of an important
project in our department, I risk my own performance review.
In each case, how little do you think I would want to know
about your skills and abilities before I choose you? Every piece of the puzzle
is absolutely essential.
You have to do more than let your boss know you want to be
chosen. You have to give her reason to choose you. Provide all the juicy
details. We instinctively distrust people who tell us less. Even if we find the
person likable, we are less inclined to make ourselves vulnerable to them if we
are left to try and figure out why it is safe to do so.
Why Your Boss Plays It Safe
We never did choose one of the original 12 pool service bids. I found a receipt
from the pool company that the previous owner had used. They knew the pool and
its pecan leaf tea, so we just went with them. They were a known quantity.
That’s how it is where you work, as well. Telling the whole
story eliminates a big hurdle called risk. The less your superiors know about
you, the more likely they are to just stick with who they always choose. Even if
you express your interest to your supervisor, they are likely to pass you over
if you don’t tell the why they should choose you. When faced with this
scenario, they resort to who they know—your co-workers who always get the plum
projects.
If you haven't done so already:
(That's a clue!)
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©2007 The Promotable Professional, LLC. All Rights Reserved.
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